Technology
Leadership

Digital agency specializing in e-commerce, marketing technology, and custom software for growth-stage companies.

• Built and launched 12 SaaS products and e-commerce platforms serving 50+ clients across real estate, home building, and retail sectors, generating $2.5M in annual recurring revenue
• Drove 32% average revenue increase for clients ($400K → $528K annually) by identifying high-impact feature opportunities through user research, competitive analysis, and conversion funnel optimization
• Reduced time-to-market by 40% (6 months → 3.5 months) by implementing agile methodology, sprint-based delivery, and cross-functional product teams
• Achieved 85% client retention rate by establishing quarterly business reviews, proactive roadmap alignment, and data-driven success metrics tied to client KPIs

IoT water management company serving commercial and agricultural markets in the U.S., Europe, and Middle East.

• Pivoted company from hardware sales to subscription SaaS model, launching cloud-based IoT platform that grew from $0 to $8M ARR in 24 months with 2,000+ site deployments (CVS, Target, commercial real estate)
• Delivered measurable customer ROI: 50% water usage reduction and $120K average annual savings per site, resulting in 18-month payback period and 94% customer retention
• Built real-time monitoring dashboard with predictive analytics and automated alerts, reducing system downtime by 65% and cutting operational support costs by $400K annually
• Secured $4.2M in enterprise contracts by developing vertical-specific solutions for retail, hospitality, and agriculture segments with customized ROI models and integration capabilities

Global mobile technology leader with 1.3B users worldwide (2010 peak market share).

• Led smartphone platform strategy serving 100M+ active users, defining 5-year roadmap that maintained Nokia's #1 global smartphone position (40% market share) through 2010
• Open-sourced Symbian OS and established Symbian Foundation, growing developer community from 3,000 to 12,000+ members and app ecosystem from 8,000 to 25,000+ applications in 18 months
• Negotiated strategic partnerships with Adobe (Flash integration), Microsoft (Office Mobile), and Samsung (component supply) that reduced development costs by $45M annually while accelerating feature delivery by 6 months
• Served on Symbian Foundation Board alongside AT&T, Texas Instruments, Sony Ericsson, and DoCoMo, representing Nokia in technical governance and ecosystem strategy decisions

Enterprise mobility and barcode scanning technology provider serving logistics, retail, and manufacturing sectors.

• Launched enterprise mobile device management (MDM) platform, growing from concept to $12M annual revenue in 18 months through sales to Fortune 500 retailers and logistics companies
• Closed strategic accounts with Coca-Cola (15,000 devices), UPS (8,000 devices), and Home Depot (12,000 devices) by developing industry-specific workflows that reduced deployment time by 60% and training costs by 45%
• Contributed to Motorola acquisition ($3.9B) by demonstrating $50M pipeline and 140% year-over-year growth in mobility software division

Pioneer in personal digital assistants (PDAs) and smartphones with 70% U.S. PDA market share.

• Led Palm OS platform evolution serving 30M+ active users, shipping 8 major releases that maintained 70% U.S. market share and drove $1.5B in annual hardware revenue from Palm and OEM partners
• Launched Treo smartphone line (first integrated phone/PDA), achieving 2M+ units sold in first year and establishing Palm as smartphone category leader before iPhone era
• Built developer ecosystem through partnerships with Sony, Samsung, and Kyocera (OEM licensing) and third-party app platform, growing from 6,000 to 20,000+ applications and generating $80M in licensing revenue
• Platform IP acquired by HP for $1.2B (2010) and subsequently licensed to LG, Samsung, and other manufacturers for smart TVs and appliances, demonstrating long-term platform value

Operating system company developing BeOS for multimedia computing and internet appliances.

• Led engineering for BeOS and BeIA operating systems targeting PC, embedded devices, and internet appliance markets with advanced multimedia capabilities and real-time performance
• Launched BeBox dual-processor workstation and developed BeIA internet appliance platform, establishing technical foundation that influenced Palm's acquisition strategy and WebOS development
• Led alliances and M&A evaluation team that negotiated Palm acquisition ($11M, 2001), successfully positioning Be's technology and engineering team for integration into Palm OS roadmap